Introduction

Welcome to Relay — an AI-powered email client that helps you move faster through your inbox.

What Relay does

• Summarizes emails and highlights key details

• Suggests actions like replies, scheduling, and follow-ups (Pro)

• Lets you work quickly with keyboard shortcuts

• Supports multiple accounts in one place (Pro)

Start here

• Product overview — What Relay is, features, plans, sync, and where to go in the app.

• Getting started — Connect your account and run your first sync.

• Support — FAQ, Troubleshooting index, Common errors.

Categories

Use the sidebar to open a category:

• Getting Started — Welcome, Connect Gmail/Outlook/IMAP, First sync

• Account Settings — Nicknames, sync, billing

• AI Features — Summaries, categories, smart replies

• Email Management — Inbox views, search, bulk actions, composing

• Keyboard Shortcuts — Navigation, actions, compose, vim-style

• Privacy and Security — Data, AI privacy, app passwords, delete account

• Sync Issues — Not syncing, connection errors, reconnect, slow sync

• Support — FAQ, troubleshooting index, common errors, for support agents

• What's New — Latest releases and features