Sync Issues

If new emails are not appearing, use these checks.

Quick checks

• Confirm sync is enabled for the account.

• Run a manual sync from Settings -> Email Accounts -> Manage -> Sync Settings -> Manual sync (advanced).

• Verify your internet connection.

Deeper fixes

1. Check Settings -> Email Accounts to ensure the account is connected.

2. Reconnect the account if credentials expired.

3. Wait a few minutes for background sync to run.

Related guides

• Sync Problems

• Reconnecting Accounts

Need more help? Contact support at [email protected].